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|Warranties & Guarantees|
|What does your DFF manufacturer warranty cover?|
|Any* piece by Dan Frederick Furniture (DFF) comes with a lifetime limited warranty.
The warranty covers:
DFF reserves reserves the right to change specifications without notification. If identical materials are unavailable at the time of repair, DFF reserves the right to change or substitute material of equal quality.
We stand behind the quality of our DFF-manufactured products. If there is ever an issue with your product that is covered under warranty, we simply ask that you bring your item to our store and we will take it to our manufacturer as soon as possible to be repaired. Since everything is done in Woodburn, you shouldn't be without your sofa for long!
(*The Park Rose and Yamhill styles do not come with a lifetime warranty, but we still guarantee your satisfaction with the product upon delivery.)
|Do you offer warranties on other new items?|
|Our store does not offer a direct warranty on any of our other new items. However, the original manufacturer may have their own warranty for their products. If you have an issue with one of our new products, we will happily direct you to the manufacturer's customer service for any possible warranty issues. In most cases, if a product falls under the manufacturer's warranty, the manufacturer will send a replacement to our store for you to pick up at your convenience.
For your convenience, here are a few links to our various manufacturers' warranty pages:
|Do you offer guarantees on consigned items?|
|We do not offer any warranties or guarantees for any of our consigned pieces, but we do thoroughly check them upon accepting them on consignment. If you find that what you have purchased is missing pieces or has any fallible issue that was not communicated to you upon purchasing it, speak with a store representative and we will do our best to remedy the situation.|